POLICIES

Return & Refund Policy

At Bannoji,we care for your preferences and create every apparel of elegance with utmostconsideration and care. Our team checks each and every item with keen eyesbefore delivering apparel your way.However, wefollow a no-return policy. In case any issues arise, we've got you coveredunder the circumstances below.

No Returns · Exceptions Apply

Sale & Discounted Products

All sale items (purchases made using coupon codes, gift cards, or promotional offers) are not eligible for return or refund.
We kindly request customers to review the size chart carefully before placing an order for sale products.

Return Not Accepted In These Cases Exchange or return requests may not be accepted if: • The customer does not prefer the color, fabric, fit, or design after delivery • The product has been worn, washed, altered, or damaged after delivery • Original tags or packaging are missing • An unboxing video is not provided • The request is raised after 24 hours of delivery • The product was purchased during sale or promotional offers

When We Help

These are the three situations where we step in — no questions asked.

01

Out of Stock Cases

If the requested size is unavailable, a Banno Ji coupon code will be issued.
The coupon code will remain valid for 90 days and can be redeemed on future purchases.

02

Size Exchange Policy

If you face a size issue with your order, please email us
within 48 hours of delivery at: support@bannoji.com Requests raised after 48 hours of delivery will not be
eligible for exchange.

03

CancellationPolicy

We follow a no cancellation policy, please check and carefully read the product description before making a purchase.

How We Handle Exchanges

  1. An unboxing/opening video is mandatory for all exchange requests

  2. Exchanges are applicable only for size-related concerns and Products must be unused, unworn, unwashed, and returned with original tagsand packaging intact

  3. Exchanges are allowed only once per order

  4. Exchanges are subject to product and size availability

Color& Product Disclaimer

Please Read Carefully
  • We make every effort to display product colors as accurately
    as possible. However, please read the product description carefully and then
    make your purchase.
  • Slight variations in color may occur due to lighting, photography, editing,
    and screen settings.
  • Minor differences in print, embroidery, texture, or finish may occur as our
    products are handcrafted and artisan-made.
  • Such natural variations are not considered defects.

Need help with an order? Reach out — we're here to make it right.

Email Us